Shipping Policy
Mascot Marketplace · Last updated: August 25, 2026
Where we ship
We currently ship to addresses within the United States only. Checkout collects a U.S. shipping address. We do not offer international shipping at this time.
Shipping costs
Shipping is calculated at checkout based on your order subtotal:
Orders under $100: US $5.99 standard shipping
Orders of $100 or more: US $8.49 signed shipping
Shipping amounts are shown on each product page and confirmed before you pay. Sales tax, where applicable, is calculated separately at checkout.
Handling time
Orders are processed and handed to the carrier by the listing seller after payment is confirmed. Typical handling time is 1–3 business days.
Delivery estimates
Product pages show an estimated delivery window for convenience (typically about 4–8 days from the date you view the listing, including handling and transit). Estimates are not guarantees. Carrier delays, weather, peak seasons, or incorrect addresses can extend delivery times.
High-value items may require signature confirmation and/or insurance at our discretion.
Tracking
When your order ships, you will receive tracking information by email. Use that tracking number with the carrier to follow progress. If you have not received tracking within a reasonable time after purchase, contact support@cornerstonecards.shop with your order ID.
If an item does not ship
Rarely, an item may become unavailable after checkout (for example, simultaneous sale of a one-of-a-kind listing, or a fulfillment issue). If we cannot ship your order, we will cancel it and refund you in full. See also our Terms of Service on order acceptance.
Lost or damaged shipments
Risk of loss and title pass to you upon delivery of the package to the carrier. If a shipment is lost in transit, or arrives damaged due to packaging failure, contact us within 48 hours of the expected or actual delivery date at support@cornerstonecards.shop. Include your order ID, tracking number, and clear photos of any damage to the item and packaging. We will work with you and, where applicable, the carrier toward a replacement or refund.
We are not responsible for delays caused by the carrier, customs, or events outside our control. It is your responsibility to provide an accurate shipping address; we are not responsible for orders shipped to an address entered incorrectly at checkout.
Questions
For shipping questions, email support@cornerstonecards.shop or visit Contact Us.